Team Fundraising Questions

How do I create a team?
In order to create a team you must first start the registration process. You will find that you can create your team on the third page of registration after you have selected your category and told us who you are!

My team has already been created. How do I join it?
Begin the registration process, and on the third page of registration, after you have selected your category and told us who you are, you will find the option to select a team
  • The team option has a drop-down menu where you can search for your team.
  • Once you have selected your team and submit your registration you are now a part of that team
OR YOU CAN
CLICK HERE to search for your team name in the fundraiser search bar on the right side of your screen. Once you are on your team's fundraising page click 'Join Team' to start the registration process and join your team!

How do I view my Team’s fundraising page?
  • Sign into your EnMotive Account - https://autism5kandwalk.enmotive.com/ 
  • Click ‘My Account’ in the upper right corner on the black toolbar
  • On the right side of the screen you will see a section labeled ‘Upcoming Events’
  • Scroll to the registration that you wish to view the Team Fundraising Page for
  • Click ‘View Team Fundraising Page’
How do I become the Team Captain?
To become the Team Captain you must be the first person to register/create the Team.

How do I update the Team Captain?
If you need to change the Team Captain please reach out to help@enmotive.com and this can be changed!

As a Team Captain, how do I make updates to our Team Fundraising Page?
Login to your EnMotive Account – https://autism5kandwalk.enmotive.com/ 
Click ‘My Account’ in the upper right-hand corner
‘My Teams’ will be listed at the top of the page – scroll to the team you are the Team Captain for

Within this area you will see several options:
  • View/Manage Team: allows you to view Team Fundraising page, create a Team password, invite other team members, download team roster, and download donor list
  • Invite Teammate - allows you to add other teammates
As a Team Captain how do I manage my Team?
Sign into your EnMotive account - https://autism5kandwalk.enmotive.com/ 
  • Click ‘My Account’ in the upper right corner on the black toolbar
  • On the right side of the screen you will see a section labeled ‘My Teams’
  • Click ‘View/Manage Team’ – only Team Captain will have this option to manage, fi you are not the Team Captain it will only say ‘View Team’
Within here you will see all the things that, as a team captain, you can do:
  • View Registration – Takes you to that individuals registration page to view their registration details
  • View Individual Fundraising Page – Takes you to that individual’s fundraising page if they are needing their fundraising page link sent to them
  • View Team Fundraising Page – Takes you to the Team Fundraising Page to view or make changes
  • Team Password – Set a team password so anyone who tries to join your team must know the password first
  • Invite Team Members – Provides you two options to either invite someone who is already registered to join your team OR to invite someone who is not registered yet by sending them an email
  • Contact Team Members – Allows you to send emails to your team roster
  • Download Team Roster – Creates an excel report for the Team Captain to see who is on their team with added details
  • Download Donor List – A report for you to see a list of who has donated to your team as well as the amounts, messages and dates
If I am not the Team Captain how do I make edits to the Team Fundraising page?
Only the Team Captain can make edits to the Team Fundraising page.

Am I required to be a part of a team?
Nope! You do not have to join a team to complete registration.

How do I send my team Fundraising page to invite friends and family to donate to my team’s fundraising efforts?
CLICK HERE to search for your team in the fundraiser search bar on the right side of the screen. Once you have selected your team there is a 'Mail' option on the Team Fundraising page

How do I invite my friends and family to join my team?
  • Sign into your EnMotive account – https://autism5kandwalk.enmotive.com/
  • Click ‘My Account’ in the upper right corner on the black toolbar
  • On the right side of the screen you will see ‘Upcoming Events’
  • Scroll to the race registration that is signed up with a team
  • Click ‘Invite Teammate’
  • Once you click this, your default email will open up with a link to email out!
Why can’t I upload photos to my team’s fundraising page?
If you are not the team captain of the team fundraising page you will not be able to add photos to the slideshow. You are able to add these to your individual fundraising page!

Personal Fundraising Questions

How do I view my Personal Fundraising page?
To view your individual fundraising page follow these steps:
  • Login to your EnMotive account - https://autism5kandwalk.enmotive.com/ 
  • Click the ‘My Account’ tab in the upper right-hand corner, once you have logged in
  • Scroll to the registration you would like to view the personal fundraising page for
  • Click ‘View Personal Fundraising Page’
*You will be prompted to set up your fundraising page the first time you go to view it

How do I edit my ‘Personal Fundraising Page’
  • Login to your EnMotive account - https://autism5kandwalk.enmotive.com/ 
  • Click the ‘My Account’ tab in the upper right-hand corner
  • Scroll to the registration you would like to view the Personal Fundraising Page
  • Click ‘View Personal Fundraising Page’
  • Click the blue box in the right side of the screen that says ‘My Fundraising Settings’
Within here you will see a few options to edit:
  • Fundraising Settings – allows you to change your fundraising goal and your fundraising description listed on your page
  • Thank Donors – thank all donors by sending an email to individuals or sending to the group
  • Solicit Donations – send email to individuals or list of emails to ask for donations to the organization
  • Upload Images – add pictures to the slideshow that is presented on your fundraising page

I am not registered, how do I donate to an individual or a team?
Not a problem! To donate to a team or individual without being registered all you have to do is CLICK HERE and search for the fundraiser or the team you wish to donate to.

How do I donate to the organization without selecting an individual fundraiser or a team?
CLICK HERE to donate directly to the Autism Society of Greater Akron!

How do I send my fundraising page to friends and family?
You have a variety of options on how to send your fundraising link to all your friends and family. When on your individual fundraising page under the ‘Donate’ button there are three smaller buttons for you to send a link out via Twitter, Facebook or your email.

How do I change the image on my fundraising page?
When on your fundraising page, click the blue drop down menu that says ‘my fundraising settings’. Within this section click ‘upload images’.

    

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